Terms of Service

1. Who we are

Biolio (biolio.link) is operated by Muhammad Tayyab Khan, an individual based in Karachi, Pakistan ("Biolio", "we", "us"). By creating an account or using Biolio, you agree to these Terms. If you don't agree, please don't use the service.

2. Your account

• You must be at least 16 years old to use Biolio, and old enough to form a binding contract where you live to buy a paid plan.
• Give accurate information and keep your password safe. You are responsible for what happens under your account.
• You may not create accounts to get around plan limits or a suspension.

3. Your username and page

• Usernames are first come, first served. We may change or reclaim a username that impersonates someone else, infringes a trademark, or is held only to resell it.
• You own everything you put on your page. You give us permission to host, display and share it as needed to run Biolio. This permission ends when you delete the content or your account.

4. What you can't do

You may not use Biolio to:

• break the law, or link to anything illegal
• run scams, phishing, fake giveaways or misleading offers
• share malware, or links that harm visitors' devices
• post sexually explicit content, or content that sexualizes minors in any way
• promote violence, harassment or hate against people or groups
• impersonate another person or brand
• sell items that are illegal, stolen or counterfeit
• spam, or try to break, overload or reverse-engineer the service

5. Selling on your page

Biolio does not process, hold or receive payments for creators. When you add a product, buyers pay you through your own payment provider. You are fully responsible for your products, delivery, customer support, refunds to your buyers, and any taxes on your sales.

6. Email signups

If you add an email signup to your page, you are responsible for how you use the emails you collect, including getting any consent your local law requires and letting people unsubscribe.

7. Plans and billing

• Biolio has a Free plan and a Pro plan. Current prices and limits are on our pricing page.
• Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
• Pro renews automatically each month or year until you cancel. We email you 3 days before each renewal.
• You can cancel anytime in one click from your dashboard. You keep Pro until the end of the period you paid for.
• If we change prices, we will email you at least 30 days before the change affects you.

8. Refunds

See our Refund Policy. In short: a full refund within 14 days of any payment, no questions asked.

9. Going back to Free

If Pro ends, your page stays live on the Free plan. Anything over the Free limits is hidden, not deleted, and comes back if you upgrade again.

10. Suspension and termination

• If your page breaks these Terms, we will email you and give you a chance to fix it before we act.
• We may act right away, without warning, only when there is serious harm, such as phishing, malware, fraud, or content involving minors.
• If we suspend your account, we will tell you why. You can reply to appeal, and a real person will review it.
• You can delete your account at any time from your dashboard, or by emailing us.

11. The service

We work hard to keep Biolio fast and online, but we provide it "as is" and can't promise it will always be available or free of errors. We may add, change or remove features. If we ever shut Biolio down, we will give at least 30 days' notice and a refund for any unused paid time.

12. Limitation of liability

To the extent the law allows, Biolio is not liable for indirect or lost-profit damages. Our total liability to you is limited to the amount you paid us in the 12 months before the claim.

13. Changes to these Terms

If we make important changes, we will email you at least 14 days before they take effect. Using Biolio after that means you accept the new Terms.

14. Governing law

These Terms are governed by the laws of Pakistan, and disputes will be handled by the courts of Karachi, except where your local consumer law gives you other rights.

15. Contact

Questions? Email support@biolio.link.